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Documentation Index

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A guide to managing platform users, access roles, and security settings within the client environment of the Quepass platform. The User Management section allows clients to create and manage user accounts, assign access roles, monitor account status, and enforce security configurations such as two-factor authentication (2FA). It serves as the centralized administration interface for controlling organizational access within the Quepass platform. The User Management module can be accessed from the Client Dashboard sidebar under Team Management → User Management.

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1. User Management Interface

The User Management interface is designed to help administrators efficiently monitor and control platform access for all users within their organization. User Management The layout includes:
  • User statistics summary cards
  • Search and filtering controls
  • Paginated user directory
  • Role and status indicators
  • Security monitoring controls
  • User creation functionality
Sample 3
This structured interface simplifies user administration, access monitoring, and security management across the client environment.

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2. Using the User Management Module

The User Management section enables administrators to review, create, and manage platform users at both summary and detailed levels.

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Reviewing User Statistics

The summary dashboard provides a quick overview of organizational user metrics. The statistics cards display: Total Users — Total number of registered users within the organization Active — Number of currently enabled user accounts Inactive — Number of disabled or suspended accounts Administrators — Number of users assigned administrative privileges User Statistics
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These metrics provide administrators with immediate visibility into account distribution and platform access status.

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Searching Users

The Search Users field allows administrators to quickly locate users by:
  • Full name
  • Email address
  • Assigned role
A Reset option clears applied search criteria and restores the default view. Search Users
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These controls help administrators efficiently manage large user directories.

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Reviewing the User Directory

User accounts are displayed in a structured table format for easy review and monitoring. Each user entry includes: User — User name and email address Role — Assigned permission level (e.g., Admin) Status — Current account state (e.g., Active, Inactive) Security — Security configuration status (e.g., 2FA enabled) Activity — Latest recorded activity Actions — Additional management options User Directory
Sample 3 1
This structured layout ensures clear visibility into organizational access and user security status.

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Adding a New User

Administrators can create new user accounts using the Add User option located at the top-right of the interface. The Add New User form includes the following sections:

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Basic Information

Administrators must provide:
  • Full Name
  • Email Address
  • Password
  • Phone Number

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Access & Security

The administrator can configure: Role — Defines the user’s permission level Initial Status — Determines whether the account is Active or Inactive Timezone — Assigns the preferred timezone setting

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Security Preferences

Optional security settings include:
  • Enforce 2FA
  • Email Alerts
After completing the required fields, click Create User to provision the account. Add New User
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This functionality supports secure onboarding and controlled access management for organizational users.

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3. Operational Use Cases

The User Management module is commonly used for:
  • Creating and onboarding new users
  • Managing administrator permissions
  • Enabling or disabling user access
  • Enforcing two-factor authentication policies
  • Monitoring inactive accounts
  • Managing organizational access control
  • Supporting user lifecycle administration
It ensures centralized and secure user access management within the client environment.

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4. Navigation

The User Management section is accessible from: Client Dashboard → Team Management → User Management

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5. Summary

The User Management module acts as the centralized access administration layer within the client environment of the Quepass platform. It provides structured controls for creating users, assigning roles, monitoring account status, and enforcing security policies such as 2FA. By centralizing user administration in a unified interface, the module helps organizations maintain secure, scalable, and organized access governance across the platform.